Shipping Policy

FREE Shipping on orders over $99! Fast, Trackable & Reliable!

Step

Timeline

Order fulfillment

1–2 business days

Estimated delivery

3–7 business days (after dispatch)

 

Holidays may affect delivery. We’ll get it to you as fast as possible!  

 Wrong Address Disclaimer  

You are responsible for entering the correct shipping address.  

→ Need to update? Email service@acewinklab.com immediately before dispatch.  

 ---

Shipping Details  

 How long does delivery take?  

3–7 business days after dispatch.  

 What countries do we ship to?  

-- NA: US

 US Restricted Areas (No Delivery):  

1. Alaska  

2. American Samoa  

3. Guam  

4. Hawaii  

5. Marshall Islands  

6. Northern Mariana Islands  

7. Palau  

8. Puerto Rico  

9. Rhode Island  

10. U.S. Virgin Islands  

11. Armed Forces Americas  

12. Armed Forces Europe  

13. Armed Forces Pacific  

 ---

 How will my order ship?

Free Shipping: Delivered via the best carrier for your location.

Express Shipping: Via DHL, FedEx, UPS, or TNT (additional fee).

 ---

 Multiple items in one order?  

We try to ship together, but items may arrive separately depending on stock/shipping methods. You’ll get a tracking email per shipment.  

 ---

 Can I change the address after shipping?  

No – once en route, the address cannot be changed.  

 ---

Received the wrong item?  

Contact service@acewinklab.com immediately with photos. We’ll make it right.  

---

Thank you for choosing AceWink!  

Questions? We’re here 24/7 at service@acewinklab.com